Payment & Delivery

Payment by Bank Transfer

PLEASE MAKE YOUR PAYMENT WITHIN 24 HOURS TO OUR ACCOUNT DETAILS BELOW.


IMPORTANT - All we require to identify your payment is your SURNAME. Do NOT include your order number or any other details when making the transfer.


Your order will ship as soon as we receive your payment. You will then receive a tracking number by email.


UK Bank Transfers

Account Name: STEPHENS

Account Number: 10740499

Sort Code: 16-00-06


EU Bank Transfers

Bank: RBS

Account Name: Stephens

IBAN: GB39RBOS16000610740499

BIC: RBOSGB2L

Delivery Options

All UK orders under £150 are delivered free of charge by Royal Mail 1st Class Recorded delivery.

All UK orders over £150 are delivered free of charge by Royal Mail Special Delivery.

All EU orders are delivered by Royal Mail International "Tracked & Signed" Express Airmail.

Delivery Times

All orders paid before 1pm Monday to Friday ship the same day.

Orders paid after 1pm Friday or over the weekend ship Monday morning.


UK orders allow 2 -3 working days.

EU orders allow 5 -7 working days.


Shipping Cost

UK Orders: FREE OF CHARGE


EU Orders: £10


RETURNS: We accept returns up to 14 days from receipt of order. We can only accept the return of unopened items with the security seal intact. Except for any faulty/damaged items, cost of return shipping is at the expense of the customer.